biddable.

Terms of Service

Last updated: November 17, 2025

1. Agreement to Terms

By accessing or using Biddable's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Service Description

Biddable provides a lead generation platform that connects businesses with potential customers. We deliver qualified leads based on your selected industry vertical and budget preferences.

Our services include:

  • Lead generation and delivery
  • Dashboard access to view and manage leads
  • Customer support
  • Campaign management

3. Account Registration

To use our services, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update any changes to your account information
  • Accept responsibility for all activities under your account

4. Payment and Billing

Pricing: You agree to pay all fees associated with your selected service plan. Prices are subject to change with 30 days notice.

Credits: When you purchase credits, they are deducted as leads are delivered to your account. Credits roll over month-to-month and do not expire.

Refunds: Payments are generally non-refundable. However, we may provide refunds at our sole discretion for unused credits within 14 days of purchase.

Payment Processing: All payments are processed securely through Stripe. We do not store your payment card information.

5. Lead Quality and Delivery

Lead Quality: We strive to provide high-quality, relevant leads. However, we do not guarantee that every lead will result in a sale or conversion.

Delivery Timeframe: Leads typically begin delivery within 48-72 hours of account activation. Delivery speed may vary based on your industry and targeting criteria.

Exclusivity: Unless otherwise specified in writing, leads are exclusive and will not be provided to other customers.

6. User Obligations

You agree to:

  • Use our services only for lawful purposes
  • Comply with all applicable laws and regulations, including CAN-SPAM and TCPA
  • Not resell or redistribute leads without our written permission
  • Not use automated systems to scrape or harvest data from our platform
  • Maintain appropriate licenses and permissions for your business operations

7. Intellectual Property

All content, features, and functionality of the Biddable platform are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our platform without express written permission.

8. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

9. Limitation of Liability

To the maximum extent permitted by law, Biddable shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Service Availability

We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted access to our services. We may temporarily suspend access for maintenance, security, or other operational reasons.

11. Termination

You may cancel your account at any time through your dashboard or by contacting support. Upon cancellation, you will retain access to unused credits for 90 days.

We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent activity.

12. Changes to Terms

We may modify these terms at any time. We will notify you of material changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

16. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Biddable regarding the use of our services.

Questions?

If you have any questions about our Terms of Service, we're here to help.

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